1. Introduction
MaxHairThailand (“we” or “the Website”) values the privacy of its visitors and customers. Membership is based on actual service usage (in-store or as per specified conditions), granting temporary access to the Maxhairapp for a defined period. This Privacy Policy explains how your personal data is collected, used, and protected when you use our services.
2. Information We Collect
While the Website does not have online registration, we may collect information during the customer service process as follows:
2.1 Information Provided by You
When you use our services (e.g., consultation, purchase), we may collect personal data such as:
- Name-Surname
- Email address
- Phone number
- Contact or shipping address (if applicable)
- Other service-related information.
2.2 Information Automatically Collected
When you visit our website or use Maxhairapp, we may automatically collect data like:
- IP address
- Browser type and operating system
- Usage data (e.g., pages visited, time spent)
- Cookies and tracking technologies.
3. Use of Your Information
We use the collected personal data for the following purposes:
- Service delivery and support: To provide customer services and process related activities.
- Communication: To contact you with news, promotions, or service-related information (only with your consent).
- Analysis and Improvement: To analyze usage trends and improve the quality of our Website and Maxhairapp.
- Legal compliance: To comply with applicable laws and regulations.
4. Sharing and Disclosure
We will not disclose your personal data to third parties, except in the following cases:
- Service providers: When necessary to support our operations (e.g., payment systems or delivery services), with data protection measures in place.
- Legal obligations: When required by court orders or authorized legal authorities.
- Business transfers: In the event of a merger or organizational change, with strict protection of your personal data.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to:
- Manage and enhance the user experience of the Website and Maxhairapp.
- Analyze browsing and usage behavior to improve content and services.
- Store preferences and usage patterns to provide relevant services.
- Users can adjust their browser settings to block or reject cookies, but this may affect some Website functionality.
6. Data Security
We employ appropriate technical and organizational measures (e.g., encryption, authentication) to protect your personal data from unauthorized access or use. However, while we take strict security precautions, absolute security cannot be guaranteed.
7. Your Rights
As a data subject, you have the following rights:
- Right to access: To request information about the personal data we have collected about you.
- Right to rectification: To request the correction of inaccurate or incomplete data.
- Right to restriction or Objection to Processing: Where legally permitted.
- Right to erasure: To request the deletion of your personal data where legally permitted.
To exercise these rights, please contact us as detailed in Section 10.
8. International Data Transfers
If your personal data needs to be transferred internationally, we will implement appropriate safeguards to ensure a level of data protection equivalent to the standards in this policy.
9. Changes to this Privacy Policy
We may update this Privacy Policy periodically. When changes occur, we will post a notice on our website or through other suitable channels. Your continued access or use of our services after such changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions or complaints regarding this policy, please contact us at:
Email: [email protected]
Phone: +66 614965156
